Shipping policy

Shipping + Customs

Shipping

Our estimated delivery time (EDT) is our prediction of when an order could be delivered to you. The EDT is the sum of estimated fulfillment and shipping time. 

estimated fulfillment + estimated shipping = estimated delivery time

Our estimated fulfillment time average for MOST products (excluding shoes) is 2–5 business days for non-apparel products and 2–7 business days for apparel products.

The estimated shipping time is calculated according to our historical shipping data for deliveries to your area or selling region.

The estimated delivery time is just an estimate, it’s not a guarantee.

Please note that all of our suppliers are reporting slower fulfillment and shopping times due to covid protocols and reductions in infrastructure BUT things are getting better. Please bear with our suppliers!

Customs / Import taxes

Please be aware that any import taxes or customs duties are the responsibility of YOU the BUYER. Our suppliers and shipping services will make every effort to avoid this situation, all necessary paperwork is completed to avoid customs issues, but if your parcel is held by customs, YOU the BUYER will be contacted by your local customs officers and asked to pay the duty or return the goods to sender. WE the SELLER accept no responsibility or liability for these charges. Thank you for understanding.